TeleWare launches anti bill shock mobile feature

TeleWare has launched a new global mobile bill shock feature that protects travellers across the world.

TeleWare's new feature alerts users when they are roaming globally as they near their limits and in doing so protects them from going over their data package.

Users first receive an alert when they have reached 80% of their pre-defined limit. Then, when they reach the limit, the data session is automatically disconnected, unless the limit has been increased by the administrator.

Users are then given the option to increase data packages while abroad and then automatically move back down to their default limit at the end of the month, enabling them to maintain connectivity wherever they are.

Unlike the protection offered under EU law, which is set at 50 Euros, TeleWare's new feature allows the pre-defined limit to be set at the discretion of the account holder.

Danny Hensby, head of product management at TeleWare, said: "The EU safety net has been warmly welcomed across the board since its introduction in July 2010 but for some travellers there is an assumption this extends beyond EU countries, and many business travellers have been caught out with a nasty bill.

"We have worked with networks globally to ensure that we can offer this protection internationally. This service can be switched on immediately for existing customers."

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