Kaseya lifts lid on MSP strategies

A business intelligence tool unveiled by Kaseya enables MSPs to benchmark their business metrics against rivals in their region, analyse new and emerging MSP service offerings, evaluate bundling and pricing strategies, and review technical trends.

Chief Product Officer Mike Puglia said: "Competitive analysis can be costly and time-intensive. Through MSP Insights providers can now benchmark their business services and strategies against the wider MSP community."

Mick Shah, SVP of tech services at managed service provider Dataprise, said: "The ability to look under the covers at what our competitors are offering customers speaks volumes to our sales team."