Strategic Imperatives is set to take on the established channel billing solution providers with the launch of its new Elevate product.
Imperatives already works with over 500 communication providers and manages more than six million Wholesale Line Rental, unbundled, fibre and traditional broadband lines. The company says it has invested millions in the development of the Elevate billing solution.
"Our entry into billing is long overdue and we intend to revolutionise the market," said MD Wail Sabbagh.
"Working day-to-day with reseller clients to streamline their business processes has given us an insight into the needs of the industry.
"Billing is a key requirement at the heart of every reseller's activities and we know that inflexible, cumbersome and difficult-to-use billing systems can cause delays and compromise revenue.
"This can be expensive, affect cashflow and even threaten the future of a company."
Sabbagh said Elevate is the culmination of a multi-million pound project to develop and design a billing system from the ground up that overcomes the limitations of the outdated 'patchwork quilt' billing environments built on requirements dating from a time when CPs only billed calls.
"Elevate is built using solid and secure cloud infrastructure, normally the reserve of multinational and financial institutions," added Sabbagh.
"Its elastic scalability means that it scales on demand when needed. This can be strategic such as when a business is expanding or more tactical for example when a bill run need to complete quicker.
"Our cloud approach addresses the fact that billing vendors often create multiple versions of their software, forcing CPs to upgrade when they reach a certain size or require new features.
"This can be expensive and time consuming, involving new hardware and possibly a migration project."
Sabbagh claims Elevate will make all aspects of the billing process easier, so resellers can offer a more efficient, value added service to customers.
"Elevate works in real time, responding to changes in customer and pricing data, re-calculating and re-pricing straight away so managers can see the performance of their business at all times," he said.