A stand-out performance in the contact centre space has secured Britannic Technologies a top industry award from vendor partner Mitel.
Britannic Technologies was presented with the Contact Centre Partner of the Year Award at the vendor's annual Directors Briefing (staged at The Shard in London) by Executive VP and President for EMEA Graham Bevington.
The award recognises Britannic's revenue contribution of 41% year-on year-growth.
"This award is the result of Britannic's unwavering focus on developing and shaping their customers' contact centre and customer experience strategies, through thought leadership and industry best practice," said Bevington.
This is the third award bagged by Britannic for its contact centre expertise over the last year.
Jonathan Sharp, Sales and Marketing Director, Britannic Technologies, commented: "Our 30 years experience in the contact centre market combined with our consultancy approach is what differentiates us. We discover what the customer's challenges and issues are, and how we can help improve the customers' journey and benefit the business overall."