South Lanarkshire-based structural steelwork firm BHC has deployed an Internet-based comms solution from VIA.
BHC's 83-strong office team has been moved over to VIA Voice, which included porting over existing telephone numbers and providing each individual with a new local DDI replacing the requirement for extension numbers and routing all calls through the main number.
Incorporating Microsoft's Skype for Business communication tool, VIA Voice also provides BHC with access to bespoke features to improve internal and external communications, including an advanced call routing system.
Graham Campbell, IT Manager, BHC, said: "VIA Voice has helped BHC to completely modernise the way employees communicate with each on a daily basis. As well as speaking on the telephone or liaising via instant messaging, our team can enter group conferences at the touch of a button, sharing documents and drawings relating to key projects. This has enabled our employees to work more closely together whilst also saving the business time and money."
VIA Director Alex Tebbs added: "Our VIA Voice solution is hosted simultaneously by two separate data centres to ensure that BHC's communication system remains resilient and secure at all times."