Avaya has completed the acquisition of Esna Technologies, a provider of real-time collaboration and communications software, to accelerate the adoption of communications-enabled applications for both enterprises and mid-market companies.
Through the acquisition, Avaya will enable end users to more easily access multi-vendor communications capabilities - voice, video, IM/presence, conferencing and messaging - from within cloud-based business applications using their device of choice, claimed the vendor.
An integrated Esna-enabled Avaya Communicator web client will be available for both the Avaya IP Office and Aura platforms with out-of-the-box video and voice capabilities that can be embedded into public or private cloud-based business applications.
The 'headless' thin client helps improve engagement, productivity and mobility by reducing the disruption caused by shifting in and out of applications or changing devices, said Avaya.
Founded in 1989, Esna is headquartered in Richmond Hill, Ontario. The transaction includes the acquisition of intellectual property, assets, employees and customers of Esna. Esna is now a wholly-owned subsidiary of Avaya.
Gary E. Barnett, SVP and GM, Avaya Engagement Solutions, said: "It's time for the convergence of communications and business applications, time for enabling communications from the browsers of public or private cloud-based applications people use every day, and time for the user experience to be one click to engage. With Esna and Avaya, that's the value proposition - coming soon to a browser near you."