ECS has appointed James Jarvis as Chief Sales and Marketing Officer and Marc Turner as Customer Experience (CX) Sales Director.
Jarvis joins from UST Global, a 25,000-person firm where he served as Vice President and Head of Sales for the UK and Ireland with a focus on the financial services sector. He previously held senior roles at organisations including Symantec and Veritas.
Turner brings over 20 years experience in the contact centre space, most recently at AWS where he was Principal Business Development Manager for End User Productivity. He will run ECS's CX sales team, reporting to Jarvis.
“Both James and Marc will help bring our experience of navigating complex technology and cultural change to a broader audience,” said Mark Farrington, CEO, ECS.