Partner Manager


About the Job: 

This is a field-based role covering a defined territory within the UK with one day a month in the Nottingham office. The main purpose is to manage Jola’s larger resellers within a defined territory, keeping them up to date on new products and developments and training them on how to use our portals. You will also assist the partner with identifying opportunities and helping them be successful with the Jola product set. This role also requires you to follow up with assigned leads, perform prospecting, sign up, and onboard Jola’s partners.

Duties and Responsibilities

Account Management – Demonstrating and training

  • Hot-desking and meeting with assigned partners at their offices.
    Training partners and their teams to get them to sell Jola products.
    Training of new products with partners as they are launched.
    Assisting Partners and their teams to identify opportunities, and providing commercial and product support.

Joint selling

  • F2F Meetings.
    Teams webinars and conference calls with partners.
    Attending shows and conferences where required by the Sales Manager.

Planning, administration and personal development

  • Responsible for updating accurately partner and prospect databases and account plans and forecasts.
  • Liaise with sales management to target partners with the most potential.
  • Follow-up actions from meetings and training.
  • Participate in internal training at least once a month.
  • Signing up assigned leads to Jola up to £40m turnover.
  • Prospecting for new leads within your defined territory.

Critical Success Factors

Critical Personal Attributes

  • Demonstrate and live Jola’s core values.
    Ability to work to deadlines and work under pressure.
    Ability to work unsupervised and plan own time.
    Excellent written and verbal communication.

Knowledge and Skills Requirements

Education and Qualifications:

  • Educated to degree standard or proven achievement in an identical role


  • Experience with: Word, Excel, PowerPoint and CRM systems.
  • At least three years of sales or customer-facing experience in a similar role within the channel and comms industry.
  • Proven track record of signing up and developing partners with a turnover of up to £40m.
  • Account development plans and strategy.

Skills / Aptitude:

  • Excellent organisational skills.
  • High attention to detail.
  • Ability to learn products, systems, processes and technology quickly.


Must be willing to work away from home for several days at a time if necessary.

Other General Information

  • This job description is not designed to be a complete and exhaustive list of all required duties/tasks.
  • All employees are expected to carry out any reasonable request from management to support business needs.
  • The job holder is empowered with the necessary authority to make decisions appropriate to the execution of the responsibilities and tasks outlined above.
  • The job holder is expected to follow relevant policies (including the company’s security policy and health and safety policies and procedures), procedures, handbooks and work instructions, and report to the appropriate manager if objectives cannot be met, or a problem occurs.
  • In line with the company’s business continuity plan policies and practices, the company reserves its right to require employees to undertake any previous and relevant business-critical job duties to ensure business continuity during emergencies.
  • Job descriptions are subject to change from time to time. If a job description is changed an updated version will be provided in writing to the employee.
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