Agilitas IT Solutions’ increased focus on CX transformation will be overseen by Mark Dixon, who joins the company as Chair following the departure of CEO Shaun Lynn.
Dixon brings 25 years in manufacturing and distribution businesses, having run both public and private equity-backed companies with turnovers ranging from £55m to £400m.
He said: “The Agilitas team will work together to support more partners and enhance our business operations in line with our ESG investment.”
Further departures include Finance Director Steve McMullen, Solutions Director Mike Cummins and CMO Richard Eglon, who steps down after eight years at the business.
Collette De Gioia has been promoted to Finance Director following the exit of McMullen.
John Hayes Warren, CRO at Agilitas, said: “It’s not an overstatement to say that 2023 is a pivot point for many channel organisations.
As a business, this change is part of our progressive growth strategy, and we are working with our people and partners to continue to define a strong purpose, vision, and service portfolio.”