Nearly half of the 400 SMEs surveyed by Spitfire Network Services did not know that their comms services will be curtailed by 2025 as part of the analogue and ISDN switch off.
The research also found that 83% of businesses have no visibility of when their services will be switched off, and over three quarters haven’t prepared for the potential disruption.
“The lack of preparedness has surprised us," stated Sales Director Dominic Norton. "Now is the time to take action because the future of businesses depends on it.
“For those using an analogue or ISDN telephone number service, they will need to move to VoIP and take a SIP service. This could be a cloud PBX for example or fibre Ethernet for larger offices.
"The impact on telephony and broadband services is far reaching. The project has already begun so businesses need to be reviewing their options now to ensure continuity.”