Akixi 2.0 brings omni-channel reporting

Akixi's analytics platform has received a boost with the roll out of Akixi 2.0. This latest release offers an updated user interface design and refreshed look to wallboards and reports.

It also includes Akixi 3000, a new product which introduces omni-channel reporting. This first outing brings group email reporting, enabling users to manage calls and emails on a single interface, with functionality for additional channels to follow in subsequent releases.

 

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