Managed services provider Memset has appointed Chris Burden (pictured) as Chief Commercial Officer. He was previously Memset's Sales and Marketing Director and before that MD of Civica’s cloud and managed services division.
Burden outlined plans to consolidate Memset’s technology stack and managed services offer, strengthen partner relationships and expand customer acquisition within the SME marketplace.
“When Memset formed 17 years ago cloud storage was in it is infancy," stated Burden. "Today, we see a maturing understanding among business leaders in their use of balanced, multi-cloud strategies.
"Our focus over the coming period is to make sure that we are well-adjusted to this changing landscape and can support customers on this journey.”
Priorities for Burden include ensuring a full data security wrap for customers, whether this is protecting against malicious activity, accidental loss or misuse or ensuring up-time of service provision. Also top of mind is addressing skills needs among customers.
“Cloud has rapidly matured over the last few years and there are many successful reports of digital transformation and companies taking cloud-first strategies,” he added.
“However, this is not the full picture and many are struggling to gain a toe-hold through a combination of a lack of skills, experience or confidence to embrace the delivery model.”