Comms Job Vacancies

Customer Service Administrator

tIPicall – Beckenham
Beckenham, South London
£16-£20k Depending on Experience.

Our fast growing telecoms company requires a Customer Services Administrator to work alongside the support team.

Whilst no industry experience is necessary, you should be enthusiastic with a desire to deliver great customer service to a wide ranging business client base.

The ideal candidate will have spent six months working in a telephone/email support desk environment but we will consider entry level candidates who show the enthusiasm required to do this role.

The role requires answering incoming calls and so requires a great telephone manner as well as a number of administration tasks such as processing orders, so someone with attention to detail is a must.

You should have GCSEs or equivalent in English Language and Mathematics to grade C or above and demonstrate your ability to work both individually and as part of a team.

As the business is technology related, anyone with an interest in entering the IT/Telecoms industry would be preferred.

As a fast growing company, the role offers great long term prospects for growth in the organisation and we look forward to bringing the right candidate on and offering them the training they need to develop their career.

Please send your CV and a cover letter on why you are the ideal candidate in to Recruitment@tipicall.co.uk.

tIPicall is an equal opportunities employer.

 

EBT Communications

Job Summary

Position: Telecommunications and Network Engineer

Location: Eastwood Link Office Park
4 Farrington Way
Eastwood
Nottingham
NG16 3BF

Position Details

Full Time – Permanent
£23,000.00 to £28,000.00
Monday to Friday 8.30 a.m. to 5.00 p.m.
Holidays 28 days
(After 1 year continued service an increase of 1 day per year is added up to an extra 5 days)
Car Allowance
Pension (after 6 month continued service)
Private Health Cover (after 6 month continued service)
24/7 Cover Rota + allowance
Overtime


About the Job

EBT Maintenance Ltd are currently looking for a Telecommunications Network Engineer to install and maintain the NEC Communications System range and associated products including server and network based applications for our customers nationwide. Knowledge of IT/Networking, NEC Telecoms systems and Voice Over IP telephony experience is essential.
Further training will be provided. The position requires 24/7 cover undertaken on a rota basis.

The Successful Candidate

The successful candidate should have a positive and analytical approach to their work with excellent communication skills and a good knowledge of IT. Good organisation skills and time keeping are essential to work as part of a team and individually. The candidate should have knowledge of the NEC Infrontia telecommunications range or equivalent and Microsoft Windows server and Desktop experience. Knowledge of the NEC MyCalls and UCB applications is preferable.

Duties will include:

  • Installation of NEC telecommunications systems and related products and services
  • Server/PC application installation and support
  • IP Communications installation and support
  • In-house support including remote diagnostics and programming
  • Maintenance of support to contractual response times
  • On-duty support role for customers and dealers offering 24/7 cover on the engineering rota
  • Onsite maintenance and customer relationship experience
  • Maintain accurate notes on the in-house CRM database and work related documentation

Avaya System & Installation Engineer

Due to continued growth and expansion Frontier Voice & Data Ltd are recruiting for the role of an Avaya System & Installation Engineer.

Frontier have been a Gold partner of Avaya for many years, are a leader in the iConnect programme and leading the channel drive for continued success. Through working with our channel partners Frontier has gone on to exceed expectations of system sales.

Frontier is a channel focussed wholesale provider of fixed and mobile communications with an enviable and extensive portfolio of telecoms products and services to include:

  • MyNet – Data Solutions 
  • MyIP – Hosted Solutions 
  • MySystem – PBX Solutions
  • MyMobile – Mobile Solutions
  • MyInbound – Inbound Numbering Solutions
  • MyTalk – WLR & CPS Packages


To support extensive growth in our MySystem sales through the channel the Avaya System & Installation Engineer will form an integral part of our team.

Role & Responsibility: (but not exclusive to)

  • System installation
  • Fault management and resolution
  • Site surveys 
  • End user training 
  • Channel Partner training 
  • Pre sales technical support
  • Channel Sales Support
  • Pre and Post sales technical support


The ideal candidate will have the pre requisite experience, qualifications and certifications so as to be able to perform their role to a high standard. Ideally the right candidate will be based in and around the London area or the home counties.

Remuneration and benefits will be offered to attract the right candidate for this role.

Please call Peter Southgate on 0845 301 4100 or email your CV to psouthgate@fvdata.co.uk for further information.

 

Company: Channel Telecom Ltd
Location: Buckhurst Hill, Essex
Reports to: Sales Director
Salary: £25 - £35K Plus Laptop and Mobile
Sector: Reseller Channel within the Telecoms Industry
Job Description: Channel Marketing Executive

Job Role Overview
This exciting fast growing business is looking for a vibrant individual that enjoys a fast paced Sales & Marketing environment and is looking for a challenge. As one of the fastest growing telecoms companies in the UK only the best is good enough. We are looking for an enthusiastic individual with experience in marketing to join our great team.

There may be an element of providing marketing support to their channel partners as part of the partner model offering.

The Job Role

  • Manage industry and partner events around the year
  • Work with Sales director to create marketing plan annually
  • Look after the company's marketing strategy
  • Work with the sales team to create campaigns that generate inbound leads
  • Prove ROI on work carried out
  • Maintain the CRM system with campaigns and partner information
  • Communicate throughout the company to maintain a sense of teamwork, enthusiasm, pride, in your work.
  • Maintain a consistent flow of communication with our existing partners via regular emails, newsletters, bulletins, events and partner incentives.
  • Providing marketing support to Channel Partners.
  • Managing internal marketing activities to the company internally including incentives, collateral, emails and assistance in staff events.
  • Develop, devise and execute email campaigns to the prospect partner base from the CRM or outsourced email marketing platforms.
  • Manage regular communications such as monthly bulletins, quarterly newsletters, to existing partners, customers and potential resellers.
  • Manage quarterly partner events, trade exhibitions partner incentives throughout the year.
  • Develop and sustain a consistent brand message of Channel Telecom.
  • Manage and update necessary pages of the website and relevant web based portals.
  • Looking after the social media sites (LinkedIn & Twitter)
  • Meet Deadlines
  • Advertising projects

Desired Skills & Experience

  • Educated with a marketing or similar business degree/post graduate level
  • Experience in developing and managing marketing campaigns in a B2B environment
  • Event management experience
  • Familiar with using email marketing platforms
  • Business initiative thinking
  • Experienced in working with a CRM system
  • Social Media experienced
  • Experienced with website CMS
  • Ability to work under pressured deadlines and managing people's requests

Not essential but desirable

  • CIM qualified
  • Previous experience in telecoms sector
  • Familiar with HTML
  • Experienced on Dreamweaver
  • Experience in using Adobe InDesign
  • Knowledge and experience of managing google analytics and SEO

Channel Telecom Overview
Established in 2008, Channel Telecom markets to the channel where partners (dealers and resellers) sell their products and services directly to end users (customers/businesses).

Reporting to the Sales Director, you will be acting as the liaison between Channel Telecom and their Channel Partners. This challenging role will have the responsibility for acquiring and managing new and existing partners and sell their Voice, Hosted and Data Network Services to their customers. You will need to be able to work strategically, understand their current situation and be able to offer alternative solutions when dealing with their issues.

Channel Telecom has recently been awarded FCS Wholesale Service Provider of the year 2013 and more recently shortlisted for Best Channel Wholesale Service Provider and Hosted Enterprise Solution for the upcoming Comms National Awards.

This is the perfect time to join our developing team with constant opportunities to grow with the business.

Additional Benefits
Pension
Healthcare
Childcare Vouchers
Life Assurance
If you are interested in this role, we'd love to hear from you.
Please send us your CV to hr@channeltelecom.com

 

 

Company: Channel Telecom Ltd
Location: Buckhurst Hill, Essex
Reports to: Sales Director
Salary: £18 - £23K plus bonuses
Sector: Telecoms Industry
Job Description: Customer Relations Executive

Job Role Overview
This exciting fast growing business is looking for a vibrant individual that enjoys a fast paced sales environment and is looking for a challenge. As one of the fastest growing telecoms companies in the UK only the best is good enough. We are looking for an enthusiastic, target driven, individual with experience at building relationships with dealers in the UK.

The Job Role

  • Partner and end user interaction on the phone
  • Proven track record of recruiting partners & managing their expectations
  • Driving partners to maximise sales
  • Working closely with partners to generate opportunities & leads
  • Upselling Channel Telecom products into their existing base
  • Closing opportunities in a timely manner
  • Build market position by locating, developing, defining, negotiating, and closing business relationships
  • Maintain the CRM system to develop prospecting and sales
  • Devise and offer customized, cost-effective solutions
  • Maintain open and effective lines of communication throughout the company to maintain a sense of teamwork, enthusiasm, pride, and quality workmanship.

Desired Skills and Experience

  • The successful candidate will ideally need telecoms experience
  • Proven track record of closing new business
  • Hunter - likes the thrill of new business, recognition from contributing
  • Strategic thinker
  • Manages a heavy workload, prioritises and schedules work effectively in order to meet all deadlines
  • Optimises their own performance, manages tasks through to completion, takes pride in delivering quality work
  • Shows resilience in a competitive environment
  • Shows an understanding of the strategic direction in business

Channel Telecom Overview
Established in 2008, Channel Telecom markets to the channel where partners (dealers and resellers) sell their products and services directly to end users (customers/businesses).

Reporting to the Sales Director, you will be acting as the liaison between Channel Telecom and their Channel Partners. This challenging role will have the responsibility for acquiring and managing new and existing partners and sell their Voice, Hosted and Data Network Services to their customers. You will need to be able to work strategically, understand their current situation and be able to offer alternative solutions when dealing with their issues.

Channel Telecom has recently been awarded FCS Wholesale Service Provider of the year 2013 and more recently shortlisted for Best Channel Wholesale Service Provider and Hosted Enterprise Solution for the upcoming Comms National Awards.

This is the perfect time to join our developing team with constant opportunities to grow with the business.

Additional Benefits
Pension
Healthcare
Childcare Vouchers
Life Assurance

If you are interested in this role, we'd love to hear from you.
Please send us your CV to hr@channeltelecom.com

 

Company: Channel Telecom Ltd
Location: Buckhurst Hill, Essex
Reports to: Sales Director
Salary: £30 - £45K plus bonuses, Laptop and Mobile
Sector: Dealer Channel within the Telecoms Industry
Job Description: Partner Manager

Job Role Overview
This exciting fast growing business is looking for a vibrant individual that enjoys a fast paced sales environment and is looking for a challenge. As one of the fastest growing telecoms companies in the UK only the best is good enough. We are looking for an enthusiastic, target driven, individual with experience at building relationships with dealers in the UK.

The Job Role

  • Partner and end user face to face meetings
  • Proven track record of recruiting partners & managing their expectations
  • Driving partners to maximise sales
  • Working closely with partners to generate opportunities & leads
  • Training partners on new products and services
  • Making appointments to see new prospects and existing accounts
  • Build market position by locating, developing, defining, negotiating, and closing business relationships
  • Maintain the CRM system to develop prospecting and sales
  • Devise and offer customized, cost-effective solutions
  • Maintain open and effective lines of communication throughout the company to maintain a sense of teamwork, enthusiasm, pride, and quality workmanship.

Desired Skills and Experience

  • The successful candidate will need dealer or telecoms experience
  • Proven track record of closing new business
  • Hunter - likes the thrill of new business, recognition from contributing
  • Strategic thinker
  • Manages a heavy workload, prioritises and schedules work effectively in order to meet all deadlines
  • Optimises their own performance, manages tasks through to completion, takes pride in delivering quality work
  • Shows resilience in a competitive environment
  • Shows an understanding of the strategic direction in business

Channel Telecom Overview
Established in 2008, Channel Telecom markets to the channel where partners (dealers and resellers) sell their products and services directly to end users (customers/businesses).

Reporting to the Sales Director, you will be acting as the liaison between Channel Telecom and their Channel Partners. This challenging role will have the responsibility for acquiring and managing new and existing partners and sell their Voice, Hosted and Data Network Services to their customers. You will need to be able to work strategically, understand their current situation and be able to offer alternative solutions when dealing with their issues.

Channel Telecom has recently been awarded FCS Wholesale Service Provider of the year 2013 and more recently shortlisted for Best Channel Wholesale Service Provider and Hosted Enterprise Solution for the upcoming Comms National Awards.

This is the perfect time to join our developing team with constant opportunities to grow with the business.

Additional Benefits
Pension
Healthcare
Childcare Vouchers
Life Assurance


If you are interested in this role, we'd love to hear from you.
Please send us your CV to hr@channeltelecom.com

 

Company: Channel Telecom Ltd
Location: Buckhurst Hill, Essex
Reports to: Sales Director
Salary: £30 - £45K Plus bonuses, Laptop and Mobile
Sector: Reseller Channel within the Telecoms Industry
Job Description: Wholesale Manager

Job Role Overview
This exciting fast growing business is looking for a vibrant individual that enjoys a fast paced sales environment and is looking for a challenge. As one of the fastest growing telecoms companies in the UK only the best is good enough. We are looking for an enthusiastic, target driven, individual with experience at building relationships with resellers in the UK.

The Job Role

  • Reseller face to face meetings
  • Proven track record of recruiting resellers & managing their expectations
  • Driving resellers to maximise sales
  • Working closely with resellers to generate opportunities & leads
  • Training resellers on new products and services
  • Making appointments to see your new prospects and existing accounts
  • Build market position by locating, developing, defining, negotiating, and closing business relationships
  • Maintain the CRM system to develop prospecting and sales
  • Devise and offer customized, cost-effective solutions
  • Maintain open and effective lines of communication throughout the company to maintain a sense of teamwork, enthusiasm, pride, and quality workmanship.

Desired Skills and Experience

  • The successful candidate will need Channel or Telecoms experience
  • Proven track record of closing new business
  • Hunter - likes the thrill of new business, recognition from contributing
  • Strategic thinker
  • Manages a heavy workload, prioritises and schedules work effectively in order to meet all deadlines
  • Optimises their own performance, manages tasks through to completion, takes pride in delivering quality work
  • Shows resilience in a competitive environment
  • Shows an understanding of the strategic direction in business

Channel Telecom Overview
Established in 2008, Channel Telecom markets to the channel where partners (dealers and resellers) sell their products and services directly to end users (customers/businesses).

Reporting to the Sales Director, you will be acting as the liaison between Channel Telecom and their Channel Partners. This challenging role will have the responsibility for acquiring and managing new and existing partners and sell their Voice, Hosted and Data Network Services to their customers. You will need to be able to work strategically, understand their current situation and be able to offer alternative solutions when dealing with their issues.

Channel Telecom has recently been awarded FCS Wholesale Service Provider of the year 2013 and more recently shortlisted for Best Channel Wholesale Service Provider and Hosted Enterprise Solution for the upcoming Comms National Awards.

This is the perfect time to join our developing team with constant opportunities to grow with the business.

Additional Benefits
Pension
Healthcare
Childcare Vouchers
Life Assurance

If you are interested in this role, we'd love to hear from you.
Please send us your CV to hr@channeltelecom.com

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