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Voip Jobs

Channel Manager

We are rapidly expanding and are looking for an experienced and motivated Channel Manager to head up our Oxfordshire based team. With innovation at the heart of what we do, we are strongly committed to bringing new products to our partner network. This is a great opportunity for you to put your business development skills to the test and to drive our partner channel to the next level. If you are resilient, commercially driven and have the necessary gravitas to influence and build professional relationships, then you are the person we are looking for!

Your main responsibilities will be to:

  • Grow the Indirect Sales Channel by sourcing and recruiting new partners.
  • Establish relationships with key partners to drive sales and to ensure
    that they are engaged and actively position our products and services to
    their customers.
  • Develop motivating campaigns and incentives to maximise partner performance in conjunction with the marketing team.
  • Gather and report market and competitor intelligence to the senior management team.
  • Work to KPI’s to hit revenue-based sales targets.
  • Deliver on-site or in-house partner training and presentations.

Our requirements :

  • A minimum of five years’ experience in Channel Sales gained within a Telecoms or an IT environment.
  • A demonstrable track record of successful business development through relationship building and management.
  • You must have the ability to work with strategic partners, to network and to hunt for new prospects.
  • The successful candidate will be a confident presenter with a
    determined approach to identifying new opportunities and closing deals.

Please send your CV to

Voip Jobs

Technical Support Engineer. are rapidly
growing and are looking for a candidate who is passionate and responsive
in providing exceptional customer support to join our Oxfordshire team.
You will be self-motivated, proactive and confident and will be able to
demonstrate the ability to troubleshoot and resolve technical issues
and to forge strong relationships with customers and suppliers.

Your main duties will be to :

  • Provide first and second line support to customers and partners over all elements of Voice over IP.
  • Diagnose faults and resolve customers’ technical issues in a timely fashion, including testing and reporting as appropriate.
  • Log trouble tickets with third party suppliers, managing problems to successful resolution.
  • Maintain good record keeping and communication between departments by using the trouble ticket system.
  • Identify systems anomalies and faults that require escalation the Service Delivery Manager/Network Operations.
  • Provide support documentation and maintain the knowledge base.
  • Proactive suggest and implement process improvement.

Our requirements :

  • A degree in Computer Science/Computer Networking or similar.
  • CCNA certified or equivalent.
  • A minimum of three years’ experience within a Support team in the Telecoms or a related sector.
  • You must be able to demonstrate experience in VoIP signalling protocol
    (SIP) and must be fully conversant in VoIP and SIP analysis.
  • Networking ITCP/IP and SIP.
  • Strong troubleshooting and interpersonal skills along with an excellent phone manner.

Nine Wholesale Job Title: Aastra Field Engineer
Department: Nine Service
Reports to: Service Manager

Reporting to the Service Manager, the employee will perform a flexible role in both installing and maintaining the installations of the company’s database across the UK. Given the distance from Nine Service’s Office, you will need to be able to work from home providing Tech Desk support between jobs and possibly on a rotational basis advising customers on general matters and remote diagnostics of faults and resolution of the same. It is possible that the candidate would be asked to be on call for the extended hour’s contracts, on a rotational basis.

Roles and Responsibilities:

  • Plan in advance where you are the following day and what you may need
  • Communicate with the admin/service team our ETA
  • Introduce yourself immediately to the site contact once arriving on site, be polite and courteous and listen to what the customer wishes to achieve and plan how to achieve this in the most efficient manner
  • Complete job sheets with customers sign off and email to the admin/service team immediately in order the job can be closed down, invoiced if required and called the next day for verification
  • Call in once the job has been completed in order the teams are aware and can allocate the next job as necessary
  • Contribute to the quarterly engineers meetings
  • Keep accreditations up to date

Skills Required:

  • Must be able to interact confidently with customers (by telephone and face to face)
  • Ability to communicate at all levels (and translate technical data into layman’s terms)
  • The holder of this position must possess excellent verbal and written communication skills with attention to detail and working as part of a team with a common goal being key attributed in assisting the company to succeed in the delivery of complex voice solutions
  • The ability to work as part of a team, with a common goal
  • An ability to solve problems in a logical manner, thereby rectifying customer issues specifically and efficiently

Qualifications and Experience Required:

  • Intelligate 2025/2045/2065 A150/A300
  • Aastra A400 Range
  • Aastra OIP
  • Callxpress/Onebox voicemail
  • Aastra AIN
  • MiVoice Business, Mitel Phone Manager, MiCollab
  • Alternatively would consider Siemends Openscape Business instead of MiVoice Business
  • The ability and drive to learn and work with new technologies and products as required

Other Information:
The role would require occasional out of hours and weekend working

Please apply with your CV via email to: Helen Chamberlain, Group HR Director

Nine Wholesale Job Title: Channel Development Manager
Department: Channel Sales
Reports to: Channel Services Manager

The Channel Development Manager (CDM) is responsible for generating and maintaining business with Wholesale channel partners within a given Geographical area. The CDM must deliver excellent service to each business partner.

Roles and Responsibilities:

Reporting to the Channel Services Manager, the successful candidate will be responsible for all aspects of managing a geographic territory. The role combines the fulfilment of detailed account management with winning new sales. You will be expected to demonstrate excellence in a similar role in the telecoms industry. Existing awareness of opportunity and potential within the defined territory would be an advantage. Self-motivation and adaptability are necessary attributes.

Skills Required:

  • Strong customer service skills
  • A pleasing personality
  • Ability to motivate partners
  • Ability to work logically, consistently and accurately
  • Excellent organisational skills
  • Ability to work independently and on own initiative as well as part of a team
  • Discretion and integrity
  • Enthusiasm, self-motivation and willingness to operate flexibly
  • Ability to work on several tasks at once and prioritise own workload
  • Flexibility with regard to working hours is also required together with a willingness to attend internal/external development activities
  • Strong interpersonal skills, and proven ability to develop effective working relationships with a range of partners, clients and suppliers
  • Excellent communication skills, written and verbal, including presentational and public speaking skills
  • Understanding of all aspects of business challenges
  • Ability to work under pressure, to deadlines and within budgets
  • Creative and innovative

Qualifications and Experience Required:

  • Degree level or equivalent
  • Demonstrable experience of customer-facing activity in a Sales/Management environment
  • Extensive telecoms industry experience
  • Knowledge and success within a sales role
  • Wide commercial experience
  • Knowledge of Microsoft Word, Excel and Powerpoint
  • Experience of working in a changing environment

Please apply with your CV via email to:
Helen Chamberlain, Group HR Director

JMA Jobs

TELECOMS Business Development Executive Job CJX11722 Hertfordshire
Well established corporate solutions provider serving the northern Home Counties and London, very focused on customer support and nice people to work with. The Business Development Executive will be responsible for successfully winning new business for the company. Allocated leads will be provided via our telemarketing teams however you will also be responsible for generating your own prospects. You will be responsible for managing and developing your client base to ensure you maximise any up-sell/cross-sell opportunities as they arise.

TELECOMS SBDM Job CJX11720 West Midlands
SBDM Job West Midlands OTE £ 70000
Our client is a highly successful, well-established voice and data communications reseller in the UK. They have developed their own in-house Hosted Telephony solution that is a proven, robust, fully functional “green light” system. It delivers significant functional and pricing advantages over current market offerings.
They provide, finance and support our solution completely in-house, to give us complete, 100% ownership of all levels of pricing, margin and customer support.
Consequently they are looking to secure a key sales champion that will take full ownership of this significant career opportunity. Once proven as a highly successful sales person by achieving company sales targets, this individual will also recruit, mentor and manage new sales people, as part of building a major new business within our already highly successful organisation

TELECOMS Head of Channel – Fixed Line – VOIP – Hosted Job CJX11716 North West & UK travel
Head of Channel – Fixed Line – VOIP – Hosted Job North West & UK travel OTE £130000
Our client is the UK’s fastest growing, market leading, provider of innovative wholesale solutions to Telecoms resellers and dealers in Mobile, Fixed Line and VoIP services. This organisation has developed its infrastructure to lead the telecommunications market over the next decade and is looking to expand its team with like-minded ambitious people.

2 x TELECOMS Channel Sales – Fixed – Hosted – VOIP Job CJX11717 Anywhere in UK
2 x Channel Sales – Fixed – Hosted – VOIP Job Anywhere in UK OTE of £90000
Our client is the UK’s fastest growing, market leading, provider of innovative wholesale solutions to Telecoms resellers and dealers in Mobile, Fixed Line and VoIP services. This organisation has developed its infrastructure to lead the telecommunications market over the next decade and is looking to expand its team with like-minded, ambitious people.

TELECOMS BDM – Channel Sales – Mobile Phone Solutions Job CJX11718 Midlands, South & South East
BDM – Channel Sales – Mobile Phone Solutions Job Midlands, South & South East OTE of £ 90000
Our client is the UK’s fastest growing, market leading, provider of innovative wholesale solutions to Telecoms resellers and dealers in Mobile, Fixed Line and VoIP services. This organisation has developed its infrastructure to lead the telecommunications market over the next decade and is looking to expand its team with like-minded, ambitious people.

TELECOMS ICT – PBX – Hosted Telephony – Field Sales – twenty miles South West London Job CJX11703
ICT – PBX – Hosted Field Sales – twenty miles South West London Job twenty miles of SW London OTE £ 55000
Our client is a thriving provider of ICT solutions to the larger SME and Mid-sized corporate marketplace, based in South West London. From a background in Data Networking, WAN, and Security the company has rapidly expanded through the provision of ICT based Telecoms solutions, including VOIP, Hosted, SIP, Microsoft. Following great success over the last few years, the company wishes to expand its sales team with the appointment of an additional Solutions Sales Consultant concentrating on the follow up of new business leads. You will also manage existing accounts, being an ambassador of the business at all times. The company makes extensive use of Google Adwords, Web Analytics, Referrals from its existing base, Affiliate companies and In-House Telesales to provide its sales consultants with every possible lead gen opportunity.



Job description

Position: Channel Sales Administrator & PA
Department: Channel Sales
Location: Wakefield
Contract: Permanent
Responsible To: Director of Channel Sales

Key activities

  • Maintain accurate records pertaining to inbound requests to the Channel Sales team for quotations or sales information, allocations across the team and performance against KPI’s / SLA’s.
  • Provide up to date progress reports on current opportunities and work flows through CRM.
  • Assist with the maintenance of generic documentation within the SharePoint library.
  • Assist with the accurate maintenance of customer- specific documentation within relevant systems.
  • Updating customer information records using various methods i.e. Excel, internal CRM etc.
  • Maintain accurate sales forecasting / secured business information on behalf of the Account Management team.
  • Provide input and support in the development of new processes and working practices.
  • Maintenance of the Director of Channel Sales diary.
  • Interface between Partners and relevant GCI Depts to resolve customer issues and offer hospitality to visiting customers i.e teas and coffees.

Knowledge required

  • 1 years’ Experience in Telecoms Market/IT market
  • Worked in a sales environment
  • Ability to use Telecoms Carrier pricing portals
  • Able to use CRM systems
  • Good customers facing skills
  • Basic understanding of Ethernet, MPLS and ADSL products
  • IT Literate – Excel, Word,

Skills required

  • Possess excellent written & oral communication skills.
  • The ability to collate and report on relatively complex statistical information.
  • Be highly motivated and be able to perform effectively in a stressful environment and to tight deadlines.
  • A team player, with the ability to work under your own initiative.
  • Ability to communicate technical and business information to widely varied audiences.
  • A good working knowledge of Microsoft Word & Excel.
  • Excellent interpersonal / relationship building skills.
  • A good standard of education in both Maths & English.
  • The ability to be able to work closely with colleagues and under your own initiative is essential.
  • Desirable - PowerPoint

This administrative role will beSupporting the Channel (Sales) teams within the Wakefield office as workloads / projects dictate. The position is office based. You will:

Provide general administrative support to the Channel Sales team in order to achieve optimum efficiencies in respect of sales lead allocations, tracking and reporting of inbound enquiries.

Provide assistance in respect of response documentation, both in terms of standard library content and construction of customer response documents / quotations.

Present orders and CRF to order GCI Delivery with associated paperwork.

To apply please forward your updated resume with the subject line: Channel Sales Administrator & PA  to


Position: Channel Development Manager
Department: Channel Sales
Location: Home based
Contract: Permanent
Responsible To: Head of Channel Sales



The Channel Development Managers role is to manage existing Channel Partners to increase revenues and generate new Channel Customers.

Knowledge required:

  • Experience of working in similar organisations
  • Relationship management and strategic networking
  • Partner Channel management experience
  • Worked as an integral part of a team
  • Worked to strict key targets & objectives
  • Delivered a solution based sales approach
  • Realised sales opportunities
  • Delivered strategic sales demonstrations
  • 5 years sales experience 

Skills required:

  • IT Skills –Word, PowerPoint & Excel
  • GCSE English + Maths 
  • Presentation Skills
  • Basic Finance understanding
  • Honesty
  • Attention to detail
  • Good presentation skills
  • Sales Experience
  • Proven Track record in Telecoms or IT sales
  • Willing to travel and overnight stays
  • Flexible working hours



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