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New law on recording of calls in force

uNext March new rules from the Financial Services Authority (FSA) come into force that require all companies dealing with money matters to record calls, a development that creates significant opportunities for comms resellers.

UC debate rumbles on: Is it really remarkable?

dave_dyerUnified Communications: Is it really the next best thing? Asks Dave Dyer, Channel Marketing Manager, Siemens Enterprise Communications.

Is Openreach meeting Ofcom’s Undertakings?

rob_boylettThe WLR3 platform is a central to the concept of Equivalence of Inputs (EOI) imposed on Openreach as part of its Undertakings three years ago. Here, Adam Oxford asks whether Openreach is living up to expectations.

WiMAX finds its place as technology matures

Brendan_ORourkeThe recent announcement by On-Communications that it is moving its wholesale fixed wireless access network in London, Sheffield, Manchester, Leeds and Oxford over to WiMAX is one of the many signs that the technology has come of age.

Key factors shaping the distribution landscape

natalieA year is a long time in the comms distribution channel. But while much remains the same, there are also significant changes in relationships and strategies that are having a major impact on the landscape.

Spotlight on the changing dynamics of UK comms distribution

spotlightMost resellers deal with distributors day in, day out. They get to know the vagaries, and the benefits, of the channel model inside out. We canvassed reseller views of the distribution sector and put their comments to three leading distributors.

Doing business in the enterprise

hughThe opportunity for resellers to become true business partners with top-end clients is here: Prospects in the upper reaches know the buzzwords, now they want trusted reseller partners to translate the jargon into business benefits.

Big business in small firms

jim_robertsonFresh attitudes towards the adoption of new comms technology has boosted demand for pure and hosted solutions at the lower reaches of the market.

Your guide to the mobile data opportunity

ben_dowdA strong rally in the mobile data market reflects growing confidence about the outlook for mobility as a significant channel opportunity in the UK. Here, Ben Dowd, Business Sales Director at O2, explains the opportunity.

Bills pay off as marketing tool for sales

Matt SandfordResellers must grasp every opportunity to market their products and services to customers, yet billing, all too often thought of as a necessary evil, presents an ideal opportunity.

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