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8x8 leverages AI for cross organisation CX
8x8 has launched a solution, 8x8 Engage, to support customer-facing employees outside the contact center and empower them with tools and data.Telent secures National Highways contract extension
Telent will continue to operate the digital connectivity network for National Highways and the Strategic Road Network until 2027.Vodafone UK retires 3G across the UK
Vodafone UK is repurposing its final 3G radio frequencies to strengthen 4G and 5G services.Fournet extends reach of Antenna solution
Over 100,000 premises across Bournemouth, Christchurch and Poole have been designated read for service by CityFibre.Westcon-Comstor and Cisco extend partnership
Westcon-Comstor will now privately list Cisco’s cybersecurity, observability and networking and collaboration-focused software products in AWS Marketplace.Viegli to launch proposal writing tool
Viegli is launching an automated proposal writing tool to take time and admin out of the sales process for resellers.TD Synnex to bring AI-embedded processors to partners
TD Synnex partners will be amongst the first in the industry with access to devices powered Qualcomm’s AI processors, expected to be announced by PC systems vendors in mid-2024.Content Guru launches workflow management tool
Content Guru has launched a workflow management tool, storm Conductor, which enables authorised users to make rapid service changes without administrator involvement.Telecom Acquisitions attains record customer additions
Telecom Acquisitions has achieved a record trading quarter with 22,000 new residential broadband customers signed up since last autumn.Bensaada Joins Cubic Telecom as CCO
Cubic Telecom has appointed Miloud Bensaada as CCO as it looks to grow its software-defined connected vehicle (SDCV) solutions market share.