Westcon has gained a stronger foothold in the headset market reporting 90% growth in sales during the past 12 months, driven by the adoption of UC solutions from vendors such as Microsoft, Polycom, Avaya and Cisco.
To bring more focus on headset sales the distributor recruited headset specialist Rhys Mathews whose remit is to increase attach rates across all areas of the wider business, which includes Comstor and Westcon Security.
Nick Wright (pictured), European Product Manager, said: "Headsets may not be the most lucrative part of the solution and many people consider the market to be commoditised and price-driven, but they are a critical component.
"With guidance from the channel, businesses are now realising that the last three feet, the space between the device and the ear, is critical to maintaining the quality of the UC experience.
"By making the wrong choice in headsets can undermine the customers' entire UC deployment."
According to Frost & Sullivan UC-enabled headset shipments are set to grow at a compound annual rate of 30% over the next six years.