Billing solutions and CRM software development firm AKJ has seen more than 400 attendees pass through its Master Class training sessions, first launched last summer.
Trainer Jeannette Goodred said: "These free sessions complement our other training methods which include traditional class room sessions as well as on-site shadowing to help resellers make the best use of the tools they have."
"IP telephony and SIP are now widely accepted. The connectivity has become more affordable and businesses are moving key services to the cloud. We see a majority of new RFPs requesting hosted."
Paul Harrison, Sales Director, thevoicefactory