Tollring's new release of iCall Suite includes functionality for authorised users to achieve GDPR compliance via a new compliance centre.
Tony Martino, CEO of Tollring says, "GDPR gives the channel a perfect excuse to take on the role of the trusted advisor and help customers to become compliant, explaining how the latest solutions and services can assist them in making the necessary changes to working practices.
"GDPR presents an excellent upsell opportunity, particularly in SME and vertical sectors, where for general business purposes consent to record a call needs to be obtained.
"Other organisations, such as those in the financial sector or emergency and security services will need to record calls to comply with specific regulation or to protect the public interest.
"Call recording functionality will need to demonstrate that it meets the criteria laid down in the Regulation. We are confident that these enhancements will add further value to our partners and their customers."