TeleWare has opted for Next Generation Data (NGD) to host its cloud-based call recording service.
The move follows TeleWare's decision to migrate all fixed line call recording solutions onto the new platform which is based on Microsoft Azure.
TeleWare has installed a number of racks at NGD in support of its new Cloud Call platform and is leveraging NGD's high speed low latency hybrid cloud infrastructure.
This is already enabling the new service to securely store over 35,000 minutes of voice call recordings per day in the public cloud and which can be accessed by authorised users without any discernible delay.
Rob Corrigill, CTO, TeleWare Group, stated: "We have total peace of mind that the data centre is the right fit for our current requirements and has the scale to support our future needs."
TeleWare's Cloud Call Recording service enables businesses to record both inbound and outbound conversations wherever workers are.