South West Comms provides dual-business IP telephone system to Centrax

South West Communications Group has signed a deal to deploy a ShoreTel Unified Communications (UC) solution to gas turbine and turbine components experts Centrax.

The gas turbine manufacturers and turbine components supplier has operated for more than 65 years and has been based in Newton Abbot since 1955.

Centrax will take delivery of its new telephone system this summer to serve the needs of its 700-plus employees and to link its multiple plants and workshops at its Newton Abbot site.

The ShoreTel Unified Communications solution will provide telephony functionality to more than 650 users on site as well as integrating its 100 global mobile users via a Smartphone app to eliminate expensive overseas roaming charges while still giving them access to the functions of the telephone system.

In addition, IP phones will be deployed at Centrax's 10 overseas depots throughout Europe, Russia, North Africa and the Middle East.

Nick Sanderson, of Centrax, said: "Our existing telephone system has become outdated and both expensive and difficult to support. We needed a modern IP replacement that will accommodate the two divisions of the company while encompassing the size of our site, number of employees, overseas sites and mobile workers."

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