Siemens Enterprise Communications has enhanced its OpenScape Office with VMware's Zimbra and Apple's Mac OS.
The OpenScape Office myPortal now serves both Windows and Mac users as well as mobile devices like iPhones, iPads and Android devices.
OpenScape Office also comes with a Business Applications Launcher, enabling the launch of any third party business applications such as CRM apps, based on caller identification.
Sales of OpenScape Office increased 75% globally this year, following on from a 67% year-over-year growth in SMB business performance recorded last year.
This platform has shown consistent market performance since its launch in 2006. Such growth also contributed to a 52% increase in the total number of IP lines shipped across all business segments in Q1 2012.
Patrick Kehoe, Senior Vice President, Business Partners and SMB Business, said: "Our SMB customers are demanding the flexibility to accomplish more, improve customer service and keep costs low. These enhancements help them address such business needs through better communications and tighter collaboration."
VMware Zimbra Collaboration Server (ZCS) is an enterprise-class email, calendar and collaboration server. By integrating with OpenScape Office, SMBs now have UC services built into their messaging platform.
This integration also enables SMBs to reduce their IT infrastructure investment by running all their communication services on one single VMware Zimbra-based system.
"IP telephony and SIP are now widely accepted. The connectivity has become more affordable and businesses are moving key services to the cloud. We see a majority of new RFPs requesting hosted."
Paul Harrison, Sales Director, thevoicefactory