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Oak Innovation and ResDiary (developer of a restaurant reservation system) have joined forces to create ResConnect, a piece of middleware that enables restaurants to make the most of data through telephony integration.
ResConnect speeds up call handling and facilitates click-to-dial to simplify outbound calling.
Mike Conyers, founder and CEO of ResDiary, said, "ResConnect enables restaurant staff to have the information they need from the beginning of a call. Optional alerts can prompt staff to provide information, seek information, or display special call handing instructions"
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