Nine Telecom is setting up a mobile proposition and the man at the centre of this development is Keith Horsted the new Mobile Services Manager.
Horsted's previous experience includes a stint as a RAF Engineering Officer specialising in communications and electronics. He then joined Project Telecom as the customer services manager before becoming the corporate support manager, translating business requirements into practical mobile solutions for eight of the top ten law firms in the City.
Horsted joined Marconi as a business development manager for managed services before linking up with Vodafone to head up its converged services department. He was seconded to Yes Telecom to set up its fixed line proposition before joining Nine Telecom.
It's official!
Comms Dealer has been confirmed as the UK's No 1 most requested magazine for the comms channel. >> read more
To create customer loyalty and repeat business remember that service is key, so make sure the business is as responsive as possible to every customer need from all areas of the company.
Tom O'Hagan, Virtual1
Mobile data revenues increase