New channel company comparison website ranks partner potential

A scoring system that rates the abilities and attributes of potential channel partners could ease and speed the partnering process according to its inventors.

The comparison website, which launches in May, enables companies searching for a preferred channel partner or reseller to assess and evaluate their choices.

Final judgements are based on the feedback of customers who have experienced the service offered by particular companies in the ICT value chain.

Called Recommended Channel Partners (RCP), the service claims to be the first that ranks IT and communications providers in this way.

"RCP is free to use and has been designed for IT procurement professionals and anyone else looking to source an IT or comms channel partner," explained RCP founder Julian Barrow.

"Users have the ability to rate the competencies and services offered by providers across a range of disciplines, including IP telephony, unified communications, contact centres and networking."

Barrow also noted that RCP gathers feedback on levels of customer satisfaction with users rating and reviewing companies across a range of areas including account management, engineer skill, technical competence, project delivery and value for money.

"Choosing a channel partner to work with is an important decision and getting it wrong can be expensive, time consuming and damaging," he added.

"The aim of RCP is to help companies make considered decisions based on the experiences and shared feedback of others."

RCP will also gather information on key performance indicators from providers  as well as data on company profiles including vendor partners, accreditations, number of employees, number of engineers etc.

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