Mitel has introduced World Cloud, a new solution for simplifying back-end services and management of cloud communications for multinational businesses.
Announced at the company's marquee Mitel Next event in Paris, World Cloud expands Mitel's cloud footprint to more than 40 countries worldwide.
World Cloud gives employees universal access to the same communications capabilities while providing free international extension-to-extension dialling and unlimited user-based country dialling. Local in-bound phone numbers and extensions with local out-bound dialling also localise the customer experience.
World Cloud also simplifies IT management with streamlined administration tools and consolidated billing.
"There is an increasing, even an accelerating, interest in cloud communications by distributed organisations with sophisticated requirements and geographically-dispersed offices," said Sandra Gustavsen, Analyst, G Business Systems.
"Ease of adding new locations, consistency across a network and built-in resiliency are among the strategic benefits a cloud alternative inherently offers.
"Moreover, a global cloud network that can unify a hybrid of cloud and on-premises deployments provides the ultimate in flexibility by creating a single communications platform for multinational organisations, while allowing them to retain the mix of on-premises equipment and cloud services that best fits their particular business challenges."
Jon Brinton, President and EVP Mitel Cloud Division, added: "With the rise of the digital economy, business must think globally more than ever because the reality is their competitors are.
"Mitel is helping meet the connection and flexibility needs of multinationals as they penetrate new markets, acquire and merge with other companies or expand their workforce.
"This is true for the small business looking to address its customers' needs like a Fortune 500 enterprise, or a large business wanting to adapt to changing markets with the ease of a nimble start-up."