Maintel has achieved ISO20000 status, the International Standard for service management.
Kevin Stevens, Group Operations Director, said: "ISO20000 took a lot of time and hard work to achieve. We had to be extremely thorough in our process and standards review, and consequently we can offer our clients an even more rigorously policed service."
"The pay-off for all that time and effort is that achieving the standard underlines Maintel's credibility and is a big tick in the box for Maintel's Managed Service proposition.
"As one of just 100 companies across all sectors in the UK which has attained this certification, we become part of a service management elite.
"Add to that our existing ISO9000 certification for quality management and ISO27001 certification for information security, and Maintel more than demonstrates its pedigree in Managed Services sector. Maintel is ambitious in this area of its business and we fully expect to become even more competitive as a result of attaining the new certification."