With seven hotels across London, and one due to open in New York, Firmdale Hotels, one of London's high profile boutique hotel chains, has installed the VoSKY Exchange Pro VIS8 to allow its overseas business partners to contact them with Internet-based Skype calls for free, helping them to control their international calling costs.
The VoSKY Exchange, which is connected to the hotel's Head Office Digium SwitchVox IP PBX phone system, allows Skype callers to ring through to Firmdale's head office and be transferred to their hotel of choice via an automatic attendant for free, while customers without access to Skype can speak to any Firmdale hotel for just the price of a local call.
Mark Rupert Read, Group IT manager for Firmdale Hotels, said: "Since installing the Exchange we have been receiving up to 50 Skype calls per day, and our customers and partners themselves have remarked on the positive difference it has made to them."
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