Intrinsic Technology has won a contract to design, install and support a new converged communications infrastructure for Conwy County Borough Council. The solution is expected to save the council more than £1 million over ten years and boost employees' output with UC capabilities.

Paul Ubysz, IT services manager, Conwy County Borough Council stated: "The new converged communications infrastructure will eradicate the current mishmash of systems with the deployment of one platform. This will reduce management time of the infrastructure drastically and make significant savings to the bottom line over the next few years."

Employing some 2000 staff members and spanning over 40 sites, the Council's working environment will also be improved. The new converged communications infrastructure will provide benefits such as the ability for employees to hot-desk. It is also future-proofed so that Conwy CBC can easily integrate new technologies, such as collaborative working and video services.

Adam Jarvis, sales director at Intrinsic Technology, said: "Ultimately, this network will contribute to the efficient and effective delivery of public services to the Conwy population and make the working environment more flexible and productive. The solution will not only increase productivity but will have an impact on efficiencies and the bottom line."