Excalibur has won a mobile, fixed, connectivity and IT managed service contract from Wrington-based Butcombe Brewery, which has a presence in over 1,000 pubs and 18 public houses of its own.
Guy Newell (pictured), Butcombe Brewery's MD, commented: "Previously we worked with various suppliers which was proving increasingly costly, complicated and inconsistent.
"When Excalibur first began handling our mobile phones we soon saw the benefits, including a 7% drop in our bills and a marked rise in customer service.
"This gave us the confidence to place our IT with Excalibur, as well as our landlines, which must fuse together effectively as we look to grow our business."
Andy Tow, Excalibur's MD, added: "Working with an expanding business such as Butcombe Brewery is an opportunity for us to demonstrate our capabilities.
"The main challenge is to enhance communication between Butcombe Brewery staff on the road and their colleagues in the office.
"Almost half of the mobile calls on the road were to the office, so tablets are being deployed to provide direct access to office software, which will be far more efficient."
Newell added: "This will make our team on the road far more self-sufficient and free up the office with much more time to focus on customer calls."