BroadSoft has added three new UC-One applications, two for a mobile-centric workforce and the third (for UC-One Enterprise Portal) enables IT administrators and end users to manage UC-One services directly.
UC-One Connect is a mobile-first messaging application for business users that integrates individual and group chat (IM), voice calling, call settings like Forwarding and DND, and presence.The applicationt is optimised for iOS and Android platforms and is integrated with the enterprise directory that enables business users to find and connect with colleagues.
In the second half of 2016, BroadSoft plans another mobile-first application that simplifies the joining of scheduled meetings like traditional conference calls as well as UC-One's My Room collaboration environment when on the move.
UC-One Communicator is BroadSoft's Unified Communications client that provides user access to all UC-One Services.
While UC-One Enterprise Portal enables enterprise end users and administrators to manage UC-One Services directly without requiring Service provider intervention.
Taher Behbehani, chief digital & marketing officer, BroadSoft, said: "UC-One applications deliver Fixed-Mobile Convergence (FMC), as business users can, for example, start an IM Chat from their mobile device, escalate it to a call with a single click, then seamlessly move to a videophone or Chromebook and expand the session to a multiparty video conference."