8x8 is expanding its international footprint with new investments in Europe, Asia Pacific, and Latin America to support growing demand from global and distributed mid-market and enterprise customers.
The move includes the addition of three new data centres in Singapore, The Netherlands and Brazil; full localisation capabilities (end user application and portal localisation) for an additional six languages - French (two dialects), German, Dutch, Spanish, Italian and Portuguese; and new support centres in the Philippines and Romania delivering 24x7 follow-the-sun support.
With this expansion, 8x8 will have a total of 12 data centres in eight regions of the world.
From a localisation perspective, 8x8 will support a total of 13 languages in addition to English for its desktop IVR services by the end of this calendar year, including Japanese.
The company is also opening new support hubs in the Philippines and Romania, bringing the total number of centres to seven.
"Our mid-market and enterprise customers demand the highest levels of quality of service with minimal latency across the globe," said Bryan Martin, Chairman and CTO, 8x8.
"These new investments will enhance our international footprint and better enable us to support the global and regional efforts of our customers, giving them the proximity to their data, local language capabilities, and follow-the-sun support."