AI opportunity beckons
Here, Tim Britt, Director of Sales & Channel EMEA, outlines what’s needed for the channel to accelerate the AI opportunity both responsibly and strategically.
Features
Harnessing neurodiversity
Support to Win CEO and neurodiversity champion Julie Mills urges channel leaders to kick-start an ND initiative this year by focusing on just one of three areas – education, internal communications or recruitment.
Betts adds zest to Vizst
The Techneds-backed three-way merger of ITSB, Quad Vision and Data Integration (a division of B2B technology provider DXC Technology) in late 2021 created a single entity operating under the brand headed up by CEO Richard Betts.
2025 switch off update
With just two years to go until all landlines as we know them will be disconnected, the Great British Switch Off is looming large, writes Matt Dexter, Head of Business Partnerships, Openreach.
Inspiring women in tech
Meet Kim Lonas, Global Diversity & Inclusion Programme Lead, DCC Technology – a highly influential change agent dedicated to closing the gender gap in the ICT sector.
Avoira's winning formula
Avoira’s winning formula is based on broad synergies delivered through multiple strategic mergers supported by bold leadership actions, according to Managing Director Andrew Roberts.
Know your superpowers
The best team performances hinge on human differences being effectively managed, and managers who truly understand neurodiversity will find the superpower in every employee, writes Support to Win CEO Julie Mills.
AI in the contact centre
Developing an organisation-wide AI capability is rising up the corporate agenda and according to Cirrus CEO Jason Roos contact centre applications are blazing the trail with use cases driving productivity and new business.
Matrix IT ramps up
Incoming Matrix IT MD Matt Faulkner has activated a solid business plan first conceived when he joined the Fareham-based MSP as CTO in 2021. Here, he sets out his growth vision.
Five minutes with... Alan Riddoch, MD, Agility Communications
Following a merger with The Mailing Room late last year Riddoch says he is on track to create the leading franking machine and telephony supplier in the UK.
Harnessing marketing trends
Pivotal trends in marketing fall into two main categories – differentiation and innovating the customer experience, according to Hilary Oliver, Chief Marketing & Experience Officer, Tollring.
Realising AI potential
AI is transforming how contact centres operate and bursting through strongly in the comms channel is Elisha Telecom CEO Jeff Green who is at the vanguard of AI developments.
Selling full scale UCaaS
A more agile and holistic sales approach will be key to success in the evolving UCaaS arena, writes Iain Sinnott, Head of International Carrier Sales, Enreach for Service Providers.
Chairman insights....
PE investor Chiltern Capital’s acquisition of IT distributor Intec Microsystems in July also saw the arrival of industry veteran Alan Cantwell as Executive Chairman to drive growth beyond £100m-plus revenues within 12 months.
SCC in Scottish push
SCC’s newly opened Scottish office is the precursor of a significant expansion campaign across the region led by SCC long-termer Lindsey Hunter, Branch Manager for Scotland, Northern Ireland and the North East.
Bryce on cloud strategy
Node4 began its cloud journey far early than most and continues to work at the forefront of digital transformation, according to Managing Director Paul Bryce.
ND and the bottom line
Neurodiversity champion Julie Mills, CEO of Support to Win, discusses how ND appeals to the all important profit motive as well as business leaders’ sense of doing what’s right.
The Big Goal kicks off!
The Big Goal industry initiative to help young homeless people in the UK kicked off in style at St George’s Park last month, getting under way with the best possible start.
Five minutes with Global 4 CEO Carl Barnett
Our 2023 Comms National Awards Reseller of the Year winner Global 4 also bagged the Best Enterprise Vertical Market Customer Solution and Reseller Business Transformation gongs to complete a memorable hat-trick.
Championing women in tech
With just three per cent of CTO positions currently held by women we are privileged to introduce Prasanna Gopalakrishnan, Group Chief Technology Officer at Sky.